Advertising Feature - Manchester Travel Agents Kuoni
PUBLISHED: 19:03 29 July 2010 | UPDATED: 17:38 20 February 2013
Whether you want a honeymoon in paradise, or a sensational safari, Kuoni Manchester is there to make your holiday dreams come true
There are few things more thrilling than the anticipation we feel when we plan a very special trip to a far away land.
As soon as the decision to take a holiday is made, theres already a sense of excitement at the prospect of jetting off to a sunsoaked beach, or a city vibrant with colour and pulsating with energy.
Travel has indeed become one of lifes essentials but theres one company that understands that the best journeys start from the very moment you book your holiday.
Like those bygone days when the Travel Agent used to take care of every nuance of the journey, Kuoni are aware that a holiday is more than just about booking a flight abroad, it is about the whole magical experience.
This is felt as soon as a client steps through the doors of Kuoni on Manchesters King Street. Truly the starting point for a luxury bespoke travel experience like no other.
Whether a client has a dream holiday already in mind but needs to finesse the finer details of the trip, or are starting from scratch and still havent even chosen a destination, staff at Kuoni know just where to start.
Victoria Fenton, manager at Kuoni in Manchester reveals that there are few places on earth that havent been visited by her 11-strong team.
The wonderful thing is that everyone has experience of what they are actually selling and so we really can go that extra mile, she says.
Ive got a team who really are well-travelled; this means that they can work out what holiday will be best for you. Its not about spending less but about getting the most from your money and thats why people come back to us again and again.
Recently the team have been to the Great Wall of China, Texas and the Maldives.
It might be that a couple are planning a honeymoon to the Maldives but the husband is worried that there wont be enough to do. In this case we can plan a journey to more than one place, perhaps combine the Maldives with a trip to Dubai. Everything we do is about creating the best journey possible for them.
Victoria said The personal touch is so important - you can see this by the number of thank you cards and personal visits back to the office that we receive, just to thank the team in person for helping to plan their holiday and for suggesting all the extras that made it so special.
One customer recently sent through all his photographs whilst still on his holiday in order to show us and share with us how wonderful the island was and how perfect everything was !
Its not just about the travel itself. Booking a Kuoni holiday is just the start of feeling rather special.
As Victoria explains; It isnt unusual for a customer to spend an hour and a half just booking their trip. When they come through the door they are greeted by me or another of the team and if they know where they want to go we can then allocate them a member of staff who knows that particular area.
Theyll sit down by our fireplace with a glass of bubbly and well be able to talk them through their holiday. Theres a 42 inch plasma TV screen too that is split into two so we can show them various options and really make the trip start to come alive for them.
Tickets are presented in distinctive Kuoni gold and purple folders and often therell be something special added, like passes to the airport VIP lounge or a bottle of fizz, so that they can really celebrate booking their trip.
Theres the Kuoni Concierge service too, so that booking that must-see show in New York or restaurant in Rome is all done on your behalf.
And Kuoni even have exclusives such as their very own island in the Maldives, exclusive to their clientele.
Its all about our expertise and more, says Victoria.
As people have discovered when they were stranded by volcanic ash alert and the Bangkok riots, it is good to have someone looking after them.
Kuoni 64-66 King Street, Manchester
Tel: 0161 817 6550 www.kuoni.co.uk