That's my business - Fireplace and Interiors by Design
PUBLISHED: 15:52 04 December 2014 | UPDATED: 15:52 04 December 2014
Vanessa Johnson tells us what makes her business the growing success that attracts customers from across the North West and beyond.
What we do
Fireplaces & Interiors by Design is a family run business offering an extensive choice of fireplaces, hearths, lighting, fabrics, furnishing and furniture as well as Lampe Berger room fragrance, the perfect finishing touch. We can offer expertise and advice on décor and restyling your home with the most beautiful accessories. I like to think that we are unique and we certainly always have a smile for our customers.
Who we do it for
Our brands and service has attracted many celebrities, who know they can trust us for a discreet and personal service, as well as people from across the North West, Wales, Scotland and Northern Ireland.
What makes us special
We are not part of a large organisation or chain: our products are specially chosen for their unique individuality at a very special competitive price. Our showroom is often referred to as an ‘Aladdin’s Cave’, where you can browse at your leisure. You can even enjoy a freshly brewed cup of tea or coffee, perfect for the customer who wants to relax and decide on their purchase in their own time.
Customer care is very important to us: we provide care long after our customer has purchased and we take the time to ensure that our customers are completely satisfied with their chosen products.
How we got started
This history of our store is amazing; the buildings themselves date back to the 17th century when the building was used for shire horses and milk was distributed from our premises for the whole of Warrington. We have maintained the original stables which we use as workshops.
My family and I have been here since 2007 and I feel proud to have such a loyal team dedicated to delivering superior customer satisfaction.
The Fireplaces & Interiors by Design ethos
We pride ourselves on customer care, which for us means excellent communication with our customers. We work with many leading manufacturers who we trust and are happy to recommend. We are kind, efficient and caring and always offer our knowledge and experience to help you make the right choice in any purchase you are making.
The next move
Whether you are seeking fireplaces and furnishings to suit a traditional, contemporary or even very glamorous home we have something to suit. We work with only the best suppliers and have the very latest designs in store every season.
Today there is an increasing demand for renewable energy and we can cater for biomass heating, open fires, stoves, gas and electric fires and arrange fitting by HETAS & Gas Safe installers with whom we have worked for many years.
Our future plans include the expansion of our showroom into the stables and to open a rustic farmhouse tea room to provide our customers with homemade cakes and pastries with an old-fashioned, comforting feel. Watch this space!
Fireplaces & Interiors by Design
The Stables, Erwood Street, Warrington WA2 7NW
fireplacesandinteriors.co.uk 01925 575 758