Business profile - Wakefield Bros, Warrington
PUBLISHED: 00:00 15 March 2017
James Leslie is the fourth generation to be involved in Warrington-based family business Wakefield Bros.
James Leslie, of Wakefield Bros in Warrington, tells us: ‘We are a family run business; our kitchen and bedroom showroom was first established in 1841 by my great-grandfather and since then we have worked perpetually, striving to offer the best value, making sure that every customer gets all the flexibility, choice and support they need while we maintain our commitment to quality and innovation as well as providing a service that exceeds all expectations.
‘As a family run business we pride ourselves on our reputation and due to the length of time we have been trading we have built up a rapport with a wide range of manufacturers and suppliers meaning there is no middle man and we are able to offer designs to suit any budget. Ninety percent of everything we do is custom-made, so it is a much higher standard than you could purchase elsewhere.
‘We have a very simple ethos here: we listen, we create and we design bespoke lifestyle rooms to suit you.
‘With an extensive range of colours and designs to choose from, our creative designers will go through every aspect of the client’s needs during their showroom visit and it doesn’t stop there; we offer a free home visit and design service using the very latest in CAD design software, which makes it easier to visualise just how your dream room will look on completion.
‘Our experience in the industry means that we take care of the whole project, using our own in-house building contractors for the entire installation including plastering, tiling, electrical works, plumbing, flooring and decorating so that you can sit back and enjoy the work in progress.’
It’s clear that customer service both drives and inspires the team at Wakefield Bros, resulting in a reputation that many would be envious of.
‘Our customers come first and we show exceptional levels of integrity from the first point of contact through to the completion of the job, James says: ‘We keep on developing year on year and a considerable number of our projects originates from referrals from satisfied clients.
‘Whether a client starts with a home visit or calls into the showroom first, we work closely with them from first thoughts to finished project to ensure that they get exactly what they have dreamed of.’
With that kind of approach to their customers, we can expect Wakefield Bros to be around for generations more to come.
208 Orford Lane, Warrington WA2 7BB | 01925 631 590 wakefieldbros.co.uk